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FAQ

Q: What’s your MOQ?

A: 1 Set;

Q: What’s your package?

A: Main body in plywood box or in plastic woven cloths; Spare parts in plywood boxes;

Q: What’s your delivery period?

A: Within 10/25/40 days after your prepayment received; exact period should be based on detailed requirements and actual period;

Q: What’s your warranty period?

A: 12 months from winches accepted;

Q: Do you have engineer oversea installation service?

A: Yes; We have;

Q: What kinds of products do you have?

A: All kinds of industrial electric winch (especially non-standard); Overhead Crane; Gantry Crane, Electric Hoist; Screw Hoist; Radial/Flat Gate Hoist; Steel Gate; etc.

Q: Could we buy spare parts in local once they are out of work?

A: Our main electrical parts brand is Siemens or Schneider brand; it’s very easy to buy all the world. But if there is any difficulty, we can post to you by express, such as DHL, UPS, FEDEX, Aramex, etc.

Q: Do you provide lift tools?

A: Yes, we can provide any kinds of lift tools such as lift sling belt, lift clamp, grab, magnet , pulley blocks, hook, lock catch, wire rope, fiber rope, etc.

Q: Could your winches drag inclined?

A: Yeah, our electric winches could drag horizontal, drag inclined, hoisting vertical. 

Q. What's the information should I provide when inquiry?

More details or drawings, better. A: Lift capacity B: span C: lift height D: power source or other specials you give us will be more appreciated.

Q. How many operating methods for my selection?

Standard operating methods: A: remote control with push buttons B: cabin(space capsule seat) control with joystick.
Choose any type as you like.

Q. Can this type work in hazardous environment?

A:Sure! We can customize for you, acid proof or explosion proof, no problem for that.

Q. Can you provide the serious lifting tools?

A:Sure, we can provide any lift tools such as lift sling belt, lift clamp, grab, magnet or other specials as your requirement!

Q. How can we install the crane?

A:Our senior engineer can be your side to do the installation guide service and training. Moreover, our best sales can visit your country.

Q. Safety device

A:Overload limiter, Limit Switch (lifting and traveling), Interlock protection device.
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